Listen before assuming
What you can see and when it happens help us decide where to start.
About MelOne
Local work starts with listening properly.
MelOne helps Brisbane residents, property managers and local businesses with blocked, slow and troublesome drains. We listen to what is happening, explain the options clearly and keep the process straightforward.
The person behind the phone
Speak with Felix.
Felix is MelOne’s primary contact for drain enquiries. That direct contact matters when a sink will not empty or an outside drain is starting to overflow. Tell us what is blocked and what you have noticed, and Felix will give you a clear answer about availability.
You do not need to know what is happening inside the pipe. Tell us where the water appears, what makes it worse and whether any other drains are slow or backing up.
How we approach the work
Useful at every step.
Say what matters
Customers need clear advice, not a cloud of technical language.
Respect the property
Access, people at the property and any dirty water are all taken into account.
Be honest about fit
If a job needs a different trade, we will say so clearly.
Before a visit is arranged
What helps define a Brisbane drain-clearing visit.
Which outlets are affected
One slow basin suggests a different starting point from several fixtures backing up together.
What happens before the blockage
Rain, appliance discharge, repeated gurgling or rising outside water can change the likely drain path.
Access and property use
Tenants, pets, business hours, inspection openings and safe access are discussed before attendance.
Who we help
Drain problems do not only happen at home.
Homeowners & residents
Help with blocked toilets, sinks, showers, floor wastes and outside drains.
Rental property contacts
Clear communication about the site contact, access and what is happening at the property.
Small businesses
Drain-clearing help for local businesses that need to keep disruption to a minimum.
Company & insurance
Company and insurance details.
Mel One Property Maintenance Pty Ltd
ABN 39 666 325 408 · ACN 666 325 408
Current public liability insurance
Chubb Insurance Australia Limited
Public & Products Liability · AUD 20 million
13 April 2026 – 13 April 2027, subject to policy terms
Regulated drainage work: If clearing identifies regulated plumbing or drainage work, that scope is separated from routine cleaning. The required licence class and responsible contracting party are confirmed before the quote is accepted or work starts.
Where we work
Mel One’s Brisbane company profile.
View the Mel One company profile and directions.
Customer feedback
What customers say about MelOne.
A selection of comments previously shared about the MelOne team’s work.
Blocked drain enquiries
Speak directly with MelOne.
Blocked drain backing up? Call the 24-hour urgent line. Felix checks the suburb, affected drain and wastewater risk, then confirms the ETA. Suitable jobs within the current Brisbane service run may target attendance in about one hour, subject to technician availability, traffic and safe access.