Contact MelOne
What is the drain doing?
Call for the quickest conversation, or email the key details and any useful photos. We reply within 24 hours; Felix confirms urgent attendance and the work scope separately.
Online enquiry
Send the drain details to MelOne.
Tell us where you are, what is blocked and what the water is doing. Required fields are marked with an asterisk.
A useful first message
Five details help us respond.
- 01
Suburb and postcode
So we can confirm the service area and travel.
- 02
Which drain is blocked
Toilet, sink, shower, floor waste, outdoor grate or another drain.
- 03
What is happening
Slow flow, gurgling, smell, rising water or active overflow.
- 04
Other drains
Tell us whether anything else is slow or backing up at the same time.
- 05
Access and site contact
Especially for rentals, shared properties and small businesses.
If water is rising
Pause water use first.
Stop using the blocked drain, reduce water use nearby and keep people away from dirty water. Do not mix drain-cleaning chemicals. For immediate danger, serious flooding or an electrical hazard, contact the relevant emergency service.
Where we go
Brisbane and nearby suburbs.
From the inner city and northside to the southside, bayside and western suburbs, call with your postcode to check current availability.
View the Brisbane service area